Executive Summary
A national retailer with 800 stores and a growing e-commerce presence needed to achieve PCI DSS 4.0 compliance while addressing increasing payment fraud and web application attacks.
The Challenge
The retail environment faced multiple security pressures:
- PCI DSS 4.0 deadline requiring significant control upgrades
- E-commerce growth expanding the attack surface
- Card-not-present fraud increasing year over year
- Third-party payment processors with varying security maturity
- Legacy POS systems across older store locations
The Scapien Approach
Scapien delivered a comprehensive payment security program:
- PCI Gap Assessment - Detailed roadmap to 4.0 compliance
- Web Application Testing - Continuous assessment of e-commerce platform
- Network Segmentation - Isolating cardholder data environments
- Third-Party Risk Management - Payment processor security validation
Results
The retailer achieved exceptional outcomes:
- PCI DSS 4.0 compliant 6 months ahead of deadline
- 45% reduction in card-not-present fraud
- Zero web application breaches since program start
- $3.2M saved in potential fraud losses annually
- Customer trust improved with visible security investments
Key Takeaways
"PCI compliance used to be a checkbox exercise," said the VP of Information Security. "Scapien helped us turn it into genuine security improvement that protects our customers and our bottom line."