Quick Results
- Validated broad access to confidential legal files within 24 hours
- Demonstrated clear gap between IT operations and security outcomes
- Established third-party accountability using iPAS workflows
- Enabled leadership to require and track security fixes through their service provider
About the Organization
A small U.S.-based law firm with approximately two dozen employees. All IT operations were managed by a third-party service provider, with no dedicated in-house security capability. The firm relied on its provider to manage infrastructure supporting sensitive client and case information.
The Challenge
Like many small organizations, the firm depended on its managed service provider for technology operations. While day-to-day IT needs were met, there was no clear mechanism to validate whether security controls were operating as intended.
Leadership assumed security was "covered," but had no way to measure outcomes or hold the provider accountable beyond general assurances.
How Scapien Helped
Using Scapien's iPAS Security Risk Management platform, a focused assessment validated that broad access to confidential legal files was possible within 24 hours. The root cause was not sophisticated exploitation, but basic security gaps that had gone unnoticed under routine IT management.
Rather than treating this as a one-time finding, Scapien helped translate the results into clear, actionable requirements for the service provider.
Results & Impact
- Security gaps were clearly demonstrated and understood by leadership
- Findings were assigned to the service provider with defined ownership
- Remediation progress was tracked and validated through iPAS
- The firm gained a repeatable way to govern third-party security outcomes
Conclusion
For small organizations, outsourcing IT does not eliminate security responsibility. By using iPAS to validate exposure and enforce accountability, Scapien enabled this firm to move from assumed security to measurable security outcomes—without building an internal security team.